You folks sure do have quite a few 1 star reviews. Hmmm….
Hi Scotty,
Thank you for reaching out. I wasn't able to locate an order associated with your account, so I wanted to check in personally. If you've had an experience with us you'd like to share, or if there's something specific we can help resolve, I'm glad to look into it.
We care a lot about our customers and our reputation, and we're always working to do right by the people we serve.
Speak soon!
- Mimi from Cameron's Seafood
We ordered 1 dozen colossal blue crabs. Of the 12 crabs, 6 were very heavy and meaty. The remaining six were light with not near as much meat. While all 12 were very good in taste, for $16.66 per crab, they ALL should have been heavy and meaty. All in all, we were happy with the order, just disappointed that 6 of the crags were not as meaty as they should have been.
Hi Eunsook,
I'm sorry to hear that you were not 100% pleased with your order. As explained on our site, an order of 1 lb. usually equals about 1 to 1.5 legs, which is consistent with what you received.
I'd also mention that this grade of king crab isn't something you'll typically find at a regular grocery store, it's a premium product with more limited sourcing. Part of the pricing also reflects the packing materials and coolant required to ship it safely and keep it fresh in transit.
We appreciate the feedback and we're happy to help with any questions before a future order so you know exactly what to expect.
- Mimi from Cameron's Seafood
I ordered the half bushel female crabs (3 dozens) and these were the best crabs IVE EVER EATEN IN MY LIFE. I opted for the two day delivery and to my suprise the crabs were frozen and fresh. MY ONLY PROBLEM!!!! Is they do not give you the option for no seasoning, since I have high blood pressure I cannot take the salt and some of the crabs were salty. So I had to wash them off. Other than that this is a must buy but please CAMERON put the option for no seasoning for those who suffer from HBP. Thank you
Hi Jennifer, thank you so much for your wonderful review! We're thrilled to hear you enjoyed the crabs and appreciate your feedback about seasoning options. We'll definitely pass your suggestion along to improve for all customers. Thanks again for your support!
- Mimi from Cameron's Seafood
There were some shipping issues over a holiday weekend that we unavoidable. They were super responsive and offered to re-ship or refund. Great customer service - looking forward to trying the crabs. :)
Hi Hans! thank you for your kind words! We're glad our team could assist you. We look forward to serving you again soon. Enjoy your crabs! :)
- Mimi from Cameron's Seafood