When will I be billed?
For auto-reorders, the date that you first placed the order will be your billing date. For example, if you placed the initial order on the 1st, your order will automatically be processed on the 1st of the month. Expect your box to arrive 3-5 days after your billing date.
The date your order is processed is the same each month unless you change it. If there are only 28 days in the month, and your regular billing date is on the 29th – 31st, you’ll be billed on the 28th.
Once you’ve been billed, the order is automatically processed for shipping, and we can no longer make changes.
To change your billing date, find your order confirmation email and click on the “Manage your subscription” link or contact us at [email protected]